Frequently Asked Questions
Everything you need to know about MCTi sports gear and your shopping experience.
How do I determine the correct size for MCTi sports gloves?
We provide a detailed size chart on every product page. To find your fit, measure the circumference of your palm just below the knuckles and the length from the tip of your middle finger to your wrist.
What is your return policy for performance gear?
We offer a 30-day return policy for all unused items in their original packaging. If your gear doesn't fit or meet your expectations, you can initiate a return through our customer portal.
Are MCTi winter gloves touchscreen compatible?
Many of our latest models feature high-sensitivity touchscreen technology on the thumb and index finger, allowing you to use your smartphone or GPS without exposing your hands to the cold.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for an upcoming trip or sporting event.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout process.
How should I clean and maintain my MCTi sports equipment?
To preserve the waterproof membranes and materials, we recommend hand washing with mild detergent and air drying. Avoid high heat or machine drying, as it can damage the specialized technical fabrics.