Returns & Exchanges

At MCTi, we stand by the quality of our sports gear and offer a 30-day hassle-free return policy for items in their original, unused condition. Whether it's the wrong fit or not the right performance level for your needs, we are here to ensure you get the right equipment.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your gear in its original packaging, ensuring all tags are attached and the product shows no signs of outdoor use.

3

Ship It Back

Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned equipment, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing